Privacy Policy for Shameless

1. Introduction

Welcome to Shameless. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use:

• The Shameless mobile app (iOS)
• The Shameless website and WebApp at shameless.app

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect the following categories of data:

a. Account Information

• Email address (if you register or log in)
• Authentication tokens (via Supabase)

b. Usage Data

• Interaction events within the app and WebApp
• Analytics data via PostHog and Amplitude

c. Device & Technical Data

• Device type, operating system, browser (for web users)
• Crash reports and error logs

We do not collect any sensitive personal data (e.g. names, payment card details) directly. All payment information is processed by Apple In-App Purchases or Stripe.

3. How We Use Your Data

We use your data to:

• Provide and operate the Shameless app and website
• Authenticate your account
• Track usage for feature improvement
• Diagnose issues and prevent abuse
• Communicate with you (e.g. support, updates)

We do not sell or share your data with third parties for advertising purposes.

4. Data Storage & Hosting

Your data is securely stored and managed using:

• Supabase (for authentication and storage)
• Vercel (for website hosting)
• PostHog and Amplitude (for product analytics)

All service providers are GDPR-compliant or equivalent and maintain secure data practices.

5. Third-Party Services

We use the following third-party tools:

• Supabase – for user authentication and data storage
• PostHog and Amplitude – for behavior analytics
• Apple / Stripe – for payment processing

These services may collect certain data as governed by their respective privacy policies.

6. Data Deletion Policy

You have the right to request the deletion of your personal data stored on Shameless at any time.

How to Request Data Deletion

To request deletion of your data:

• Email us at support@shameless.app
• Use the subject line: "Data Deletion Request"
• Include the email address associated with your Shameless account

We will:

• Confirm your identity
• Delete your account and all associated personal data stored in Supabase
• Remove any identifiable analytics data from PostHog/Amplitude
• Confirm completion within 30 days

We may retain minimal information where legally required (e.g. for fraud prevention or transaction records).

7. Cookies & Tracking (Web Only)

The Shameless website may use cookies or local storage to enhance your experience. You can opt out of tracking via your browser or through cookie banners where applicable.

8. Your Rights

Depending on your location (e.g. EU, California), you may have additional rights such as:

• Accessing the personal data we hold about you
• Requesting correction or deletion
• Objecting to data processing
• Filing a complaint with a data protection authority

Please contact us to exercise any of these rights.

9. Data Security

We implement industry-standard measures to secure your data. However, no system is 100% secure, and you use our service at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes via in-app message, email, or website banner.

11. Contact Us

If you have any questions, concerns, or data-related requests, please contact us at:

📧 support@shameless.app
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